INSURANCE & CASHLESS ASSISTANCE

Supporting Your Access to Quality Care

Explore the insurance providers and Third-Party Administrators (TPAs) listed below. For assistance with network status, policy eligibility and cashless treatment requirements, please contact our insurance help desk.

Cashless facilities are subject to policy coverage and approval by the respective insurer or TPA.

The Process

Questions to check before planning care

Check network status

Ask the hospital and insurer whether the policy and proposed treatment are currently eligible for a cashless process.

Confirm requirements

Ask the insurer which documents and forms are required for your specific enquiry.

Allow for insurer review

Pre-authorisation timing and decisions are controlled by the insurer and can vary.

Confirm costs and next steps

Check policy limits, exclusions, approval status and any payment responsibility before proceeding.

Documents checklist

  • Insurance card or policy details, if requested
  • Patient identification, if requested
  • Relevant clinical reports, if requested
  • Previous hospitalisation information, if relevant
  • Any insurer or hospital forms required for your case

Planned vs emergency admission

Planned care: Contact the hospital and insurer early to ask about current network status, documents and expected review timing.

Emergency: Seek urgent care first. Insurance checks must not delay emergency help.

Important

Cashless approval, coverage amount and exclusions are decided by your insurer under your policy terms. The hospital cannot guarantee an insurer's decision.

Reference Directory

Insurer & TPA names shared by the hospital

Search the list below, then contact the hospital and insurer to confirm whether a specific policy and treatment are currently eligible.

27 insurer and TPA names listed.

  • Aditya Birla Health Insurance Co. Ltd.
  • Bajaj Allianz General Insurance Co. Ltd.
  • Care Health Insurance Limited
  • Cholamandalam MS General Insurance Co. Ltd.
  • Volo Health Insurance TPA Pvt Ltd
  • Erstwhile - East West Assist Insurance TPA Pvt. Ltd.
  • Ericson Insurance TPA Private Limited
  • Family Health Plan Insurance TPA Limited
  • Future Generali India Insurance Co. Ltd.
  • HDFC ERGO Health Insurance Limited
  • Health India TPA
  • Health Insurance TPA Services Pvt Ltd
  • Heritage Health Insurance TPA Private Limited
  • ICICI Lombard General Insurance Company Limited
  • IFFCO-Tokio General Insurance Co Ltd
  • MDIndia Health Insurance TPA Private Limited
  • Medi Assist Insurance TPA Private Limited
  • Medsave Health Insurance TPA Limited
  • Niva Bupa Health Insurance Company Limited
  • Paramount Health Services & Insurance TPA Pvt Ltd
  • Raksha Health Insurance TPA Private Limited
  • Reliance General Insurance Company
  • SBI General Insurance Company Limited
  • Star Health & Allied Insurance Co. Ltd.
  • Tata AIG General Insurance Company Limited
  • Universal Sompo General Insurance Co. Ltd.
  • Vidal Health Insurance TPA Private Limited

This reference list was shared by the hospital. Please confirm current network status and policy-specific eligibility with the hospital and your insurer. Listing a name does not guarantee cashless approval or coverage.

Chief Minister’s Relief Fund (CMRF) guidance

The hospital can provide guidance for enquiries. Eligibility and financial assistance depend on programme rules, documentation and approval by the relevant authority.

Insurance & Empanelment Enquiry

Not sure if your policy covers your treatment?

Send a general enquiry and the hospital team can respond using the contact details you provide. Do not include policy numbers or sensitive medical or identity documents.

Or call directly: +91 883 000 6879

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FAQs

Insurance questions, answered

Can I use cashless insurance?
Cashless eligibility depends on your insurer, policy, treatment and current network status. Confirm those details with the hospital and your insurer. Any cashless approval is made by the insurer.
Which documents might an insurer request?
Requirements vary. An insurer may request policy information, patient identification and relevant clinical documents. Ask the insurer and hospital which documents apply to your case; do not send sensitive documents through this website form.
How long does pre-authorisation take?
Processing times vary by insurer, policy, treatment and the information requested. Ask your insurer about expected timing and contact the hospital if you need to confirm current arrangements.
What if cashless approval is not granted?
Ask the insurer to explain its decision and discuss possible next steps with the hospital. Reimbursement, if available, depends on your policy and insurer review.
Which costs are covered?
Coverage, limits, exclusions and patient contributions vary by policy and treatment. Review your policy and ask your insurer for case-specific information before making financial decisions.
What should I do in a medical emergency?
Do not delay urgent care while checking insurance. For a life-threatening emergency, call local emergency services or go to the nearest emergency facility.
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