Privacy Policy

What we collect

When you use our appointment, contact, insurance or newsletter forms, we collect the details you provide — typically your name, phone number, email address, and the content of your message or appointment request. We also record your consent and technical details such as the time of submission. We do not ask for medical reports or sensitive health documents through website forms, and we request that you do not send them through these forms.

How we use it

Your details are used for one purpose: to respond to you. Appointment requests are used to call you back and arrange your consultation. If you choose a specific doctor and time, that slot is held while hospital staff review the request and is released if the request is cancelled. Contact enquiries are used to answer your question. Newsletter emails are used to send you the updates you subscribed to. We do not sell, rent or share your personal information with third parties for marketing.

How it is stored and protected

Form submissions are stored in a secured database accessible only to authorised hospital staff, protected by passwords and access controls. Email communication is sent through authenticated, encrypted SMTP channels. With your analytics choice, we also store a one-way session identifier with the page path, referring website host, campaign tags and time of visit. Analytics records are kept for up to 90 days and do not include names, contact details, raw IP addresses, form contents or full URLs.

Cookies

This website uses an essential technical session cookie for secure forms. Optional first-party analytics runs only if you choose “Allow analytics”; your choice is stored in your browser. We do not use advertising trackers. Google Search terms are not collected by this site.

To limit automated form abuse, the website may use a keyed, one-way network fingerprint for rate limiting. It is not included in the analytics report and is not displayed to hospital staff as a visitor identity.

Your choices

You may reject analytics in the website prompt or clear your saved choice in your browser to be asked again. You may also ask us at any time to correct or delete your submitted information, or to unsubscribe from newsletters, by calling +91 883 000 6879 or writing to us through the contact page.

Changes

If this policy changes, the updated version will be posted on this page with a revised date.

Contact

Deccan Malti Neuro & Superspeciality Hospital, Opp. Ambassador Hotel, Besides Sushil Hospital, Sangli–Miraj Road, Vishrambag, Sangli, Maharashtra – 416415 · +91 883 000 6879